Month: May 2024

Regularization of bookings since May 14th: fill out the online form!

Posted on | by editeur aircal

Your flight has been canceled since May, 14th ?

The company is implementing exceptional commercial measures for impacted passengers.

To optimize the processing of requests for file adjustments since the beginning of the events, Air Calédonie invites all customers affected by a cancellation to fill out the dedicated form on its website.

Customers who have already submitted a request to our services are also invited to fill out this form – an email with further instructions will be sent to them shortly.

The teams are doing everything possible to process requests quickly, but due to the number of inquiries, processing delays are to be expected. Therefore, the company thanks its customers for their patience and understanding and reminds that all flights are canceled until further notice.

I fill out the form

Situation Update – Wednesday, May 29

Posted on | by editeur aircal

The company reminds its customers and passengers that commercial flights are canceled and all its administrative services are suspended until further notice.

However, Air Calédonie has been committed since the beginning of the events to ensuring an air bridge at the request of the authorities, with several flights per day to transport emergencies, repatriate populations, and facilitate the movement of personnel.

Additionally, the company invites people who need to be transported from or to the Loyalty Islands and the Isle of Pines to make themselves known to the Province of the Islands and/or the Government of New Caledonia to be included on the passenger lists for special flights.

Furthermore, teams are currently working on a plan for the gradual resumption of operations with a reduced commercial flight schedule that will be implemented once all safety conditions are met.

Air Calédonie will strive to provide more information to its customers as soon as possible, depending on the evolution of the situation, and invites them to regularly check its website and the dedicated “Flight Info” page.

The company thanks its customers for their understanding and urges them to exercise utmost caution.

Situation update – Wednesday, May 15 [Update at 17:15]

Posted on | by editeur aircal

Update 5:15 p.m.:

Due to the evolving situation, the company announces the suspension of its activity until further notice.

Safety remains our priority, take care of yourselves.

Given the evolving situation and the fact that security conditions are not met, the company is unable to operate domestic flights, and all flights scheduled for Wednesday, May 15, are canceled. Passengers affected by cancellations have been contacted via SMS or email according to the contact details provided at the time of booking.

The company thanks its customers for their understanding and urges them to exercise utmost caution.

Safety remains our priority, take care of yourselves.

Situation Update – Tuesday, May 14 [UPDATE AT 16:57]

Posted on | by editeur aircal

[Update at 16:57]

The company informs its customers that a maximum number of rotations will be implemented according to an adapted schedule tomorrow, Wednesday, May 15, only if all safety conditions are met and depending on the development of the situation.

The company thanks its customers for their understanding and once again urges them to exercise utmost caution.

[Update at 12:00 on 05/14/2024]

Due to the various confrontations that took place last night in Nouméa, all scheduled flights to and from all destinations are canceled this morning, Tuesday, May 14. The affected passengers have been notified via SMS or email based on the contact information provided during booking.

The airline is also compelled to keep the Pacific Plaza agency closed and to suspend the telephone sales service until further notice.

Air Calédonie will strive to provide more information to its customers as soon as possible, depending on the evolution of the situation.

The company thanks its customers for their understanding and urges them to exercise the utmost caution.

Safety remains our priority, take care.

U.S.K.E General strike – Schedule changes on Tuesday, May 14th

Posted on | by editeur aircal

Due to the announced blockage of Moué airport, all flights to and from Isle of Pines scheduled onTuesday, May 14th are cancelled. Affected passengers have been notified via SMS or email using the contact details provided during booking.

The airline remains attentive to the evolution of the situation and strives to communicate the consequences of this beyond event as soon as it is possible.

Customers are invited to prioritize online reservations via the website. Our sales agents are also available by phone at 25.21.77 or by email at vente@air-caledonie.nc (processing delays may occur).

The company thanks its customers for their understanding.

Flight Schedule Changes and Closure of Pacific Plaza Agency – Monday, May 13th

Posted on | by editeur aircal

Due to the general strike by U.S.T.K.E, all flights to and from Lifou and the Isle of Pines scheduled on Monday, May 13th are cancelled. Affected passengers have been notified via SMS or email using the contact details provided during booking.

The company is also compelled to close the Pacific Plaza agency. Customers are encouraged to prioritize online reservations via the website. Our sales agents are also available by phone at 25.21.77 or by email at vente@air-caledonie.nc (processing delays may occur).

The company thanks its customers for their understanding.

Offre Promo Flash Ouvéa

Flash Promo Offer: Fly to Ouvéa!

Posted on | by editeur aircal

A week to enjoy!

From May 6th to May 14th, the airline offers you the opportunity to book your round-trip tickets to Ouvéa for only 14,000F*. You only have a few days to take advantage of the offer, so don’t delay.Tickets can be reserved from May 6th to May 14th for travel between May 6th and July 30th, 2024.*Prices include taxes, excluding service fees – Promotional offer subject to conditions and availability – see details on the website www.air-caledonie.nc/planifier/offres-du-moment/

The perfect opportunity to discover Ouvéa

Take advantage of this offer to rediscover Ouvéa and its treasures. Among them are the cliffs of Lékine, the turtle hole, or the point of Mouli. Surrender yourself to Ouvéa, the island closest to paradise. You will marvel at its long stretches of white sand beaches and undoubtedly appreciate the hospitality of its inhabitants.

Enjoy packaged deals from our partner offers

Looking for an all-inclusive stay? Our partner travel agencies regularly offer deals including our flights at promotional rates and accommodation. Choose the package that suits your desires and contact them to arrange your next trip. 

Trail Air Calédonie d’Ouvéa: Registrations Now Open!

Posted on | by editeur aircal

After the success of the first edition, the company invites you to the Trail Air Calédonie d’Ouvéa 2024 on June 22nd. Organized by our partner Challenge Organisation, the Trail Air Calédonie d’Ouvéa has many surprises in store for you!

Diverse trails for everyone

The Trail Air Calédonie d’Ouvéa aims to be accessible to all. That’s why you have the choice between three trails: The Grand Raid (16 km), the Mini Raid (9.3 km), and the Family Course (3.2 km) for those who want to push their limits! Choose the race that suits you and get ready for an early start (from 7:30 am). Plus, this year you’ll have the opportunity to tread on the new Pont de Mouli, which will host the race starts.

After the effort, the comfort! In the evening, a buffet will be offered during which prizes will be awarded to the top three finishers of each race.

A beautiful weekend of festivities ahead!

That weekend, Ouvéa will celebrate its lagoon! Take advantage of your participation in the Trail to enjoy a weekend of festivities at the Mouli tribe during the Lagoon Festival. This event is the perfect opportunity to discover Ouvéa, its inhabitants, and their talents. Immerse yourself in musical performances, indulge in local products, and enjoy the cuisine of the on-site food stalls.

Haven’t booked your plane tickets yet? Air Calédonie offers you a 15% discount on your round-trip tickets to Ouvéa (excluding taxes and service fees) by sending your registration confirmation and the promo code to convention@air-caledonie.nc.

All that’s left is to get ready. On your marks, get set, go!

I sign up