Author: editeur aircal

Welcoming in Vanuatu

Air Calédonie inaugurates its new Nouméa La Tontouta – Port-Vila route!

Posted on | by editeur aircal

The inaugural flight of our new Nouméa – Port-Vila route took place this Thursday, October 3rd! It allowed around a hundred passengers to travel between the two territories. This first rotation marks the beginning of a strategic phase for Air Calédonie, with the launch of a regular connection between New Caledonia and Vanuatu, now available every Monday and Thursday.

This new service reflects our desire to expand connections in the Pacific region and strengthen economic and tourism ties between our two territories. We would like to thank our passengers for their trust and acknowledge the remarkable work of our teams who made this new route possible. We would also like to extend our warm thanks to everyone who participated in the wonderful welcome we received upon our arrival in Port Vila.

We are confident that this new destination will offer great opportunities for regional development, while making travel easier for our passengers.

👉 Note: The special launch promotion ends this Sunday, the last day of the Pacific Fair. For the occasion, service fees are waived for any online booking to Vanuatu – regardless of the fare!

Fly to Port-Vila with our exceptional offer!

Posted on | by editeur aircal

Craving adventure and escape? Now is the perfect time to seize a unique opportunity to discover Port-Vila, the capital of Vanuatu. To celebrate the opening of this new route, we are thrilled to offer you the chance to book your flights at an unbeatable price: 28,925F round trip! This offer is available for purchase from September 11 to October 6, 2024, with travel dates from October 3, 2024, to March 31, 2025.

Discover Vanuatu, the new destination to explore

Port-Vila is more than just a stopover. It’s the ideal starting point to explore Vanuatu, a true gem of the Pacific. Dive into turquoise lagoons, trek across active volcanoes, and visit authentic villages where unforgettable encounters await. Vanuatu offers a rich diversity of natural and cultural experiences that promise lifelong memories.

Whether you’re a fan of scuba diving, hiking through wild nature, or simply seeking tranquility on pristine beaches, Port-Vila and its surroundings will exceed your expectations. Let yourself be charmed by the warmth of the Vanuatuan people and the unspoiled beauty of this hidden destination.

Book now!

To take advantage of this exceptional offer, simply book online in just a few clicks for more convenience, or contact us by phone at 25 21 77. Don’t miss this chance to experience an unforgettable adventure in the heart of the Pacific.

All prices include taxes, excluding service fees – Promotional offer subject to terms and availability – see details [here].

Book now !

New Destination: Air Calédonie is flying to Vanuatu

Posted on | by editeur aircal

Air Calédonie announces the opening of a new regional air route, in cooperation with Aircalin, to the capital of Vanuatu, Port-Vila. The first flight is scheduled on October 3rd, 2024, to be operated with one ATR 72-600 aircraft, departing from La Tontouta International Airport. This flight will mark the beginning of a regular schedule twice a week, on Mondays and Thursdays.

More informations here

Cancellation of Isle of Pines Flights

Posted on | by editeur aircal

The decision by the Southern Province to close all its administrative services on the Isle of Pines from September 5th to 9th inclusive has led to the closure of Moué airfield, which it manages.

As a result, the airline is forced to cancel all flights to and from the Isle of Pines during this period.

Passengers who had booked flights originally scheduled during this time have been contacted by SMS or email to arrange alternative travel plans under exceptional commercial measures.

The airline thanks its passengers for their understanding.

Suspension of Flights to Isle of Pines

Posted on | by editeur aircal

The decision by the South Province to close all of its services on the Isle of Pines from September 5th to 9th has resulted in the closure of Moué Aerodrome.

As a result, the airline is forced to cancel all flights to and from the Isle of Pines during this same period.

Passengers who had booked on the originally scheduled flights have been contacted by SMS or email to find alternative travel arrangements under exceptional commercial measures.

The airline thanks its passengers for their understanding.

Suspension of Flights to Koné

Posted on | by editeur aircal

For economic reasons, the company is forced to cancel flights to and from Koné starting September 1, 2024.

Passengers who have made reservations from this date onwards will be notified by SMS or email. They will be eligible for exceptional commercial measures and are invited to contact vente@air-caledonie.nc.

The company regrets this situation and thanks its passengers for their understanding.

Warning: Automated Notifications May Be Incorrect

Posted on | by editeur aircal

A number of customers who have booked a flight on our routes are receiving notifications on their electronic calendars, in addition to emails from the airline. For some, flight information is automatically synced to their smartphone’s calendar. The airline wishes to inform its customers that the information provided in these emails and/or notifications may be incorrect.

Air Calédonie reminds passengers that only the information directly communicated by the airline should be considered reliable. In case of changes to their flights, affected passengers will be informed by the airline via email or SMS, using the contact details provided at the time of booking.

If you are unsure about your flight schedule, the airline advises you to refer to the flight ticket sent as an attachment in the booking confirmation email, check your boarding pass for passengers who have checked in online, or contact our sales teams by phone.

Our teams are doing everything possible to resolve this situation, which is beyond our control, and we thank our customers for their understanding.

The UM service is back!

Posted on | by editeur aircal

As the school holidays approach, the company is pleased to once again welcome young travelers aged 6 to 11 on board! Thus, the UM service is available for booking again for flights starting August 1st.

Reservations exclusively by phone at 25 21 77 – Limited number of seats per flight!

Please note: given the very particular context and the adapted resumption of this service, the company asks its customers to strictly follow the instructions below so that children can travel safely:

  • Fill out the dedicated form before presenting for check-in, available here or from agents in the terminal hall.
  • Present for check-in at the designated time, at least 70 minutes before the flight’s departure time. The adult accompanying the child at departure must also stay in the terminal for 15 minutes after takeoff.
  • The adult responsible for picking up the child at the destination, as designated in the form, must present themselves at least 15 minutes before the flight’s scheduled arrival time with an ID.

Practical information:

Access to Nouméa-Magenta Airport remains secure. The drop-off area is accessible, and the P4 parking lot at Nouméa-Magenta Airport is open within the limits of available spaces. We therefore invite you to make arrangements and anticipate your travel to comply with these instructions.

Thank you for your understanding and see you soon on our flights.

Towards a transformation of Air Calédonie

Posted on | by editeur aircal

Mathias Waneux, Chairman of the Board, and Daniel Houmbouy, CEO of Air Calédonie, held a press conference this morning. The objective was to explain the extremely critical situation in which the company finds itself and to detail the action plan concerning the urgent transformation that must take place in order to maintain a suitable and sustainable domestic air transport service.

Find more details about the content of this press conference here.

Access to Magenta Airport from June 17

Posted on | by editeur aircal
To facilitate passenger travel, access to Nouméa-Magenta Airport can now be made directly via the roundabout at the airfield for all persons listed as passengers on flights scheduled from [date]. Additionally, the CCI-NC is suspending its shuttle service from the RAI bus station.

However, access to Magenta Airfield remains highly secured: only individuals with a valid ticket will be able to enter the site, and access to parking lot P1 and the Drop-Off area (in front of the airport) is prohibited.

Vehicle owners are therefore invited to park in parking lots P2 and P4 (Access map here). We also remind you that the airfield ticket office is closed.

We thank our customers for their understanding.

See you soon on our flights.