Author: editeur aircal

The call center extends its hours

Posted on | by editeur aircal

Good news! In order to better meet your needs, our telephone sales service is extending its hours.

From now on, our sales teams will be available 6 days a week. The service is open continuously from Monday to Friday from 7:30 AM to 6:00 PM. On the weekend, telephone sales is also open continuously from 7:30 AM to 4:30 PM.

This development will make it easier for you to access our services. Need to book a ticket? Know our flight schedule? Check our prices? Our sales agents are here to answer all your questions and assist you with your reservation!

For all your inquiries, just one number: 25 21 77.

Pour simplifier vos envois, Air Calédonie vous propose désormais la location de matériel pour vos expéditions.

New at the freight service: Equipment Rental Service!

Posted on | by editeur aircal

Air Calédonie now offers equipment rental at the Magenta freight service!

Simple and convenient, this new service will make sending your goods much easier. Need to ship perishable products to the islands? Rent a cooler directly at the Magenta freight counter. The cooler rental includes protective packaging to ensure your merchandise is transported under the best conditions. For transporting your pets, the company also provides cages to ensure their safe travel.

In addition to the shipping cost and service fees, the cooler rental is priced at 700F. The rental fee for animal cages varies between 500F to 1500F, depending on the size of your pet.

If needed, we also offer “Dangerous Goods” labels and plastic bags to further protect your parcels, both available at a flat rate of 100F.

Need to estimate your shipment? Use our freight simulator!

Raid Air Calédonie de l'Ile des Pins : les inscriptions sont ouvertes pour l'édition 2023.

Raid Air Calédonie on the Isle of Pines: Get ready with your running shoes!

Posted on | by editeur aircal

As every year, Air Calédonie invites all running enthusiasts to the Air Calédonie Raid on the Isle of Pines. This year, the Raid will take place on October 14th, and registrations are already open!

An extraordinary route and a wonderful weekend of discoveries await!

The 27th edition of the Air Calédonie Raid on the Isle of Pines remains faithful to previous editions by offering a breathtaking course! On Saturday, October 14th, nearly 200 runners will kick off their weekend with a 16.5 km course, allowing them to appreciate the landscapes from the N’Ga Peak and the Kunié beaches. As usual, the departure will be from the Vao church, and the race will finish in the magnificent Kanuméra Bay, in front of the Nataïwatch lodge. It promises to be a great challenge with friendly moments centered around sporting values.

In the evening, a buffet will be available. After this intense first day, Sunday will be dedicated to relaxation and enjoying the island and its activities: snorkeling in Kanuméra Bay, leisure time in Kuto, or exploring the natural pool in Oro! There’s nothing better to conclude the weekend.

Good to know

While the adults are sweating it out, the little ones can be taken care of at the starting point. Indeed, a daycare service is offered at the Vao church, and then the children are transported to the race’s finish line by the organizing committee. This service will be payable directly on-site, 1000 F XPF/child.

Haven’t booked your plane tickets yet? Air Calédonie offers a 20% discount on round-trip flights upon presentation of the Raid registration receipt when requesting your ticket reservation at vente@air-caledonie.nc.

Now all that’s left is for you to train. It’s your turn to take part!

I’m signing up.

Flight Schedule Change – Monday, July 3rd

Posted on | by editeur aircal

Due to the indefinite general strike notice issued by the inter-union of the local public service, the company is obliged to modify its flight schedule for July 3rd and 4th, in accordance with the minimum service defined by the Civil Aviation Authority.

All affected passengers will be notified via SMS or email using the contact information provided at the time of booking, and transfer solutions for the same day will be offered to them.

The company is making every effort to minimize the inconveniences caused by this situation, which is beyond its control, and thanks its passengers for their understanding.

A BEAUTIFUL SUCCESS FOR THE FIRST EDITION OF THE TRAIL AIR CALÉDONIE D’OUVÉA

Posted on | by editeur aircal

This weekend, the very first edition of the Trail Air Calédonie d’Ouvéa was organized. Orchestrated by our partner Challenge Organisation, this great premiere attracted nearly a hundred participants.

Impressive performances in both races

The runners were able to compete in two race formats: the Mini Raid, covering nearly 10 km, starting from the bridge and finishing at the Mouli tribe. Guillaume Cases finished in first place, followed by Romain Rotondi and Simon Thiry in 50’12”.

The most experienced athletes started at 6:30 am and competed in the Grand Raid, a 20 km race. In this format, Eric Concé, who had already won the Raid Air Calédonie of the Isle of Pines last year, took first place. Benjamin Dockes finished in second place just over a minute later. The podium was completed by Sébastien Fernandes.

In addition to these two races, a family course was also offered so that both young and old could participate in this wonderful sporting event.

 

 

Congratulations to all participants!

Held in parallel with the Lagoon Festival, the participants were also invited to take part in this beautiful event. The athletes were able to learn more about Ouvéa and the island’s activities, including tasting local cuisine, discovering tourist activities, and enjoying cultural performances.

Air Calédonie is proud to have been able to contribute to the success of this major event organized by its partner, Challenge Organisation. The day concluded with a friendly meal and the awarding of prizes to the winners, provided by the company.

All the runners were able to leave Ouvéa with a small gift bearing the colors of Air Calédonie to congratulate them on their participation.

Congratulations to all the adventurers!

Ensuring better baggage tracking

Posted on | by editeur aircal

In a constant effort to improve the reliability of its services, the company requests passengers to limit the weight of their luggage to the allowance mentioned on their ticket starting from July.

Enhancing luggage management within the company

As a result, the purchase of excess baggage at the check-in counter will no longer be possible. This decision is aimed at better controlling the transportation of luggage and minimizing the consequences caused by operational uncertainties (particularly reducing the number of bags unable to board the passenger’s flight). Starting from July, you will have two options if the weight of your luggage exceeds the allocated allowance.

Anticipate your excess baggage to optimize their handling

If the weight of your baggage exceeds the allowance mentioned on your ticket, you have two options:

  • Reserve an additional baggage package on our website from your personal booking space. This option is available up to 4 hours before your scheduled flight departure.
  • Send your excess baggage through our freight service.

To better prepare for your journey, find more details about the baggage allowance on our website!

 

Happy Jeudi juin : embarquez pour Ouvéa

HAPPY THURSDAY JUNE: EMBARK TO OUVÉA!

Posted on | by editeur aircal

Book your round-trip tickets to Ouvéa for only 13,400F*!

This Thursday, June 22nd, we invite you to purchase your tickets to Ouvéa at a Happy price: 13,400F* for a round-trip to the closest island to paradise! Reserve your trip on Thursday, June 22nd starting from 12:00 a.m. and travel between August 21st and November 5th, 2023.

As usual, the offer will only be valid for 24 hours, so be the first to book. The offer will be available on our website starting from 12:00 a.m., and our teams at the Vallée du Tir agency and the phone sales department will assist you with your reservation starting from 7:30 a.m. Don’t delay!

*Promotional offer exclusively available on Thursday, June 22nd, 2023. Round-trip fare per adult – minimum 1 night, maximum 21 days – immediate payment – non-refundable – non-changeable – not combinable with any other fare – subject to availability during the specified period – Amount inclusive of all taxes, excluding service fees – Excluding school holidays.

REDISCOVER OUVÉA!

Take advantage of this offer to rediscover Ouvéa and its treasures. Among them are the cliffs of Lékine, the turtle hole, and the Mouli point. Surrender yourself to Ouvéa, the closest island to paradise.

You will be amazed by its long white sandy beaches and undoubtedly appreciate the hospitality of its inhabitants.

I want to book!

Trail Air Calédonie: D-7 until the starting line!

Posted on | by editeur aircal

Air Calédonie, in partnership with Challenge Organisation, invites you to the very first edition of the Ouvéa Trail Air Calédonie on Saturday, June 24th! Are you ready to put on your sneakers and take on the challenge?

A unique course for this inaugural edition

The organizers have prepared unprecedented routes that will allow you to (re)discover the most beautiful places on the island closest to Paradise. You will be able to explore the coconut groves, walk along the cliffs of Lékine, cross the Mouli bridge, and finish on the long white sandy beaches of Mouli. To end the day in style, a buffet will be offered by the organizers.

After the Trail, come and join us at the Lagoon Festival

The Lagoon Festival will take place the same weekend in Mouli. So on Sunday, take the opportunity to attend this must-see event. You will have the chance to meet the island’s inhabitants, discover their expertise, and leave with beautiful memories! Whether with friends or family, it’s an event not to be missed.

You only have a few days left to train before the starting line!

More information

Bonnes vacances à tous

Happy holidays

Posted on | by editeur aircal

We wish a pleasant journey to all those who plan to let their desires take flight on our routes!

The company has added a maximum number of additional flights at the beginning of the vacation period, but many flights are already fully booked, especially those heading to Lifou during the early days of the vacation.

If you don’t have a confirmed reservation, you won’t be able to board these flights and you won’t be able to be placed on a waiting list.

We encourage you to quickly book a ticket for the remaining available dates!

I book.

Flight Schedule Changes on June 7th

Posted on | by editeur aircal

For operational reasons, the company is compelled to modify the flight schedule for Wednesday, June 7th.

As a result, the following flights are canceled:

TY505 to Koné, scheduled departure at 06:50 AM;
TY506 to Nouméa from Koné, scheduled departure at 08:05 AM;
TY203 to Lifou, scheduled departure at 09:30 AM;
TY204 to Nouméa from Lifou, scheduled departure at 10:40 AM;
TY211 to Lifou, scheduled departure at 12:40 PM;
TY212 to Nouméa from Lifou, scheduled departure at 01:50 PM.

During this particularly busy period of school holidays, our teams are working diligently to offer solutions to affected passengers. The company thanks its customers for their understanding.

The company regrets this situation beyond its control and thanks its customers for their understanding.