Air Calédonie announces the opening of a new regional air route, in cooperation with Aircalin, to the capital of Vanuatu, Port-Vila. The first flight is scheduled on October 3rd, 2024, to be operated with one ATR 72-600 aircraft, departing from La Tontouta International Airport. This flight will mark the beginning of a regular schedule twice a week, on Mondays and Thursdays.
More informations here
The decision by the Southern Province to close all its administrative services on the Isle of Pines from September 5th to 9th inclusive has led to the closure of Moué airfield, which it manages.
As a result, the airline is forced to cancel all flights to and from the Isle of Pines during this period.
Passengers who had booked flights originally scheduled during this time have been contacted by SMS or email to arrange alternative travel plans under exceptional commercial measures.
The airline thanks its passengers for their understanding.
The decision by the South Province to close all of its services on the Isle of Pines from September 5th to 9th has resulted in the closure of Moué Aerodrome.
As a result, the airline is forced to cancel all flights to and from the Isle of Pines during this same period.
Passengers who had booked on the originally scheduled flights have been contacted by SMS or email to find alternative travel arrangements under exceptional commercial measures.
The airline thanks its passengers for their understanding.
For economic reasons, the company is forced to cancel flights to and from Koné starting September 1, 2024.
Passengers who have made reservations from this date onwards will be notified by SMS or email. They will be eligible for exceptional commercial measures and are invited to contact vente@air-caledonie.nc.
The company regrets this situation and thanks its passengers for their understanding.
A number of customers who have booked a flight on our routes are receiving notifications on their electronic calendars, in addition to emails from the airline. For some, flight information is automatically synced to their smartphone’s calendar. The airline wishes to inform its customers that the information provided in these emails and/or notifications may be incorrect.
Air Calédonie reminds passengers that only the information directly communicated by the airline should be considered reliable. In case of changes to their flights, affected passengers will be informed by the airline via email or SMS, using the contact details provided at the time of booking.
If you are unsure about your flight schedule, the airline advises you to refer to the flight ticket sent as an attachment in the booking confirmation email, check your boarding pass for passengers who have checked in online, or contact our sales teams by phone.
Our teams are doing everything possible to resolve this situation, which is beyond our control, and we thank our customers for their understanding.
As the school holidays approach, the company is pleased to once again welcome young travelers aged 6 to 11 on board! Thus, the UM service is available for booking again for flights starting August 1st.
Reservations exclusively by phone at 25 21 77 – Limited number of seats per flight!
Please note: given the very particular context and the adapted resumption of this service, the company asks its customers to strictly follow the instructions below so that children can travel safely:
Practical information:
Access to Nouméa-Magenta Airport remains secure. The drop-off area is accessible, and the P4 parking lot at Nouméa-Magenta Airport is open within the limits of available spaces. We therefore invite you to make arrangements and anticipate your travel to comply with these instructions.
Thank you for your understanding and see you soon on our flights.
Mathias Waneux, Chairman of the Board, and Daniel Houmbouy, CEO of Air Calédonie, held a press conference this morning. The objective was to explain the extremely critical situation in which the company finds itself and to detail the action plan concerning the urgent transformation that must take place in order to maintain a suitable and sustainable domestic air transport service.
Find more details about the content of this press conference here.
However, access to Magenta Airfield remains highly secured: only individuals with a valid ticket will be able to enter the site, and access to parking lot P1 and the Drop-Off area (in front of the airport) is prohibited.
Vehicle owners are therefore invited to park in parking lots P2 and P4 (Access map here). We also remind you that the airfield ticket office is closed.
We thank our customers for their understanding.
See you soon on our flights.
After two days of resuming operations and considering the security measures surrounding the airport, the CCI has decided to modify the organization of access to the terminal: passengers scheduled on Air Calédonie flights from June 7 onwards will only be able to reach Magenta Airport via the shuttles set up by the CCI-NC, which will transport them to the airport.
The shuttles will depart from the parking lot of the RAI bus station (formerly CHT Gaston-Bourret) every 30 minutes starting at 06:15.
Please note: the check-in time at the airport remains unchanged.
Passengers are advised to make arrangements to respect the check-in time in order to proceed with registration and undergo the mandatory security checks (70 minutes before their flight departure).
Arriving passengers at Magenta can either take the shuttle to the bus station or exit as pedestrians.
The airline thanks its customers for their understanding.
The company confirms the scheduled commercial rotations starting tomorrow and invites concerned passengers to plan their trips ahead of time to ensure optimal safety conditions.
Given the situation, access to Magenta Airport is highly secured by the authorities: only listed passengers with a valid ticket will be allowed on the premises.
Passenger checks will be conducted at the airport roundabout, and parking in lot P1 will be prohibited.
Vehicle owners are therefore advised to park in lots P2 and P4. We also remind passengers that excess baggage is not allowed and that the airport ticket office is closed. More information here.
We thank our customers for their understanding.
See you soon on our flights.
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