Author: editeur aircal

New: a temporary reception point in Lifou

Posted on | by editeur aircal

Starting from Tuesday, March 5, 2024, a temporary reception point will open its doors at the Betico premises, located at the Wharf de Wé in Lifou.

Our agents will be pleased to assist you with all your travel procedures from Monday to Friday, from 8:00 AM to 12:00 PM and from 1:00 PM to 4:30 PM.

Please note: payment is exclusively by credit card. For cash payments, please visit the Wanaham airport ticket office (7:30 AM-12:00 PM / 1:00 PM-4:00 PM).

To minimize your wait at the sales point, we remind you that online reservations are available at any time. Our telephone sales agents are also at your disposal at 25.21.77.

Special Offer Tontouta – Isle of Pines: Just a few more days to take advantage!

Posted on | by editeur aircal

In collaboration with Aircalin, Air Calédonie has implemented special rotations allowing direct access to the Isle of Pines from Tontouta.

Seats are still available, so take advantage of it! For this occasion, the airline offers you the opportunity to book your tickets at reduced prices: starting from 13,900F* Round Trip from Tontouta to Isle of Pines – travel periods: from March 1st to 15th.

It’s the perfect time to (re)discover the Jewel of the Pacific and its treasures, with family or friends.

*Promotional offer subject to conditions and availability – see details on the website www.air-caledonie.nc/planifier/offres-du-moment/

I book

Promo de rentrée Air Calédonie : vos billets à partir de 10 500F !

Bring a vacation vibe to the back-to-school season : Your round-trip tickets starting from 10,500F!

Posted on | by editeur aircal

Good luck to all New Caledonians for this back-to-school week. And how about planning the next vacation already? Take advantage of our back-to-school promotional offer for discounted travel!

Round-trip tickets starting from 10,500F!

The back-to-school offer is valid across our entire network. Reserve your round-trip tickets at discounted prices between February 8th and 25th for travel between February 12th and May 29th.

  • 10,500F for Koné and Isle of Pines
  • 13,500F for Loyalty Islands.

The perfect opportunity to explore our destinations and escape to the North, the islands, or Nouméa for a long weekend, or to enjoy tranquility during the week when everyone is back at work!

Don’t wait.

*See conditions.

I’ll take advantage of it!

Special Offer: Take off from La Tontouta to the Isle of Pines!

Posted on | by editeur aircal

An offer not to be missed!

In collaboration with Aircalin, Air Calédonie has introduced special rotations allowing you to reach the Isle of Pines directly from La Tontouta. Is the international airport closer to you? Take advantage of the rotations set up in March to plan your weekend with family or friends without the need to go through Nouméa!

The airline offers you the opportunity to book your tickets at discounted prices through its special offer: starting from 13,900F* for the round trip from Tontouta to the Isle of Pines. Book by March 14, 2024, and travel between March 1 and March 15.

Please note: availability is limited, so we encourage you to make your reservations as early as possible.

*Promotional offer subject to conditions and availability – details available on the website 

Discovering the lands of Kunié!

The Isle of Pines is full of treasures. Take advantage of our promotional offer from La Tontouta to explore them! You can paddle in a canoe in Upi Bay, admire the totems overlooking St. Joseph’s Bay, and have unforgettable encounters at Brosse Islet, known for the richness of its underwater fauna.

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Direct service between La Tontouta and the Isle of Pines in march 2024

Posted on | by editeur aircal

Aircalin and Air Calédonie continue their commercial cooperation by jointly offering, from March 1 to March 15, five exceptional rotations between the Isle of Pines and La Tontouta Airport. In practical terms, this means that visitors can directly reach the Pacific gem with Air Calédonie flights, connecting directly from their international flight without transiting through the capital.

For Aircalin, this operation contributes to the strategic development of its network. It allows the reinforcement of its offerings in international markets through the “code share” scheduled on these flights from February 1, thereby consolidating its role in the Pacific region. The company reaffirms its commitment to developing tourism and participates in positioning New Caledonia as an attractive and more accessible air destination. As a reminder, “code share” flights have a single Aircalin flight number, visible and bookable in all reservation systems globally. They are also eligible for mileage accumulation for Flying Blue program members.

For Air Calédonie, this operation also targets a local clientele residing in the Païta/Bourail area, for whom access to La Tontouta Airport is quicker and more convenient. This direct connection avoids the need to go to Nouméa, facilitating pre-travel logistics. These special flights represent a significant stake in its future development. The company aims to explore new opportunities and establish itself at the international airport, with the intention of offering regular and sustainable rotations. Through this initiative, it contributes to the economic development of the territory, especially in alignment with the country’s tourism strategy.

On this occasion, the company is implementing a promotional offer, allowing customers to enjoy a weekend on the Pacific gem at a very competitive rate. Learn more.

All customer information is available on the respective websites of the companies: www.aircalin.nc and www.air-caledonie.nc or through sales agencies.

I book 

General power outage – flight schedule changes – Monday, January 8

Posted on | by editeur aircal

Following this morning’s general power outage, the day’s flight schedule has been modified. Affected passengers were notified via SMS or email based on the contact information provided during the reservation and transferred to the next available flights.

The airline has also made every effort to quickly resume operations, and all of our services have been operational again since midday. However, our phone sales agents are currently experiencing high demand; therefore, the company encourages its customers, whenever possible, to use the website for their transactions.

The company appreciates its customers’ understanding.

Transport Card 2024: Request it now!

Posted on | by editeur aircal

Think about submitting your request.

Island residents, submit your Transport Card application to enjoy your travel credits now and throughout the year 2024. Additionally, until February 29, you can enter a lottery to try to win a round-trip journey to your island of residence. Take advantage!

Simply submit your request on the company’s website or on the continuity-pays.nc website. Please note: only complete requests submitted online will be considered for the lottery.

Good luck to everyone!

*The regulations are deposited with the SCP Burignat – Lesson – Tarratre Study and are sent, free of charge, to anyone who requests it by email.

Important to know: temporary reception in Wé

If you are a resident of Lifou, our agents also welcome you on-site at the Wé Marina to submit your Transport Card documents by appointment only. To schedule an appointment, contact our sales teams at 25.21.77 or visit our website.

Flights from December 28th to December 31st: Suspension of waitlists

Posted on | by editeur aircal

We wish a safe journey to all those who have planned to travel with us to end the year on a good note. In this particularly busy period, many flights are fully booked, and the weather conditions (wind and heat) may potentially be unfavorable.

Therefore, in order to streamline the passenger experience, the airline is suspending waitlists on all flights departing from Nouméa until December 31st. If you do not have a confirmed reservation, you will not be able to board these flights.

Happy holidays to all!

Year-End Celebrations: Opt for Online Booking!

Posted on | by editeur aircal

In this particularly busy year-end period, our teams at the agency are highly engaged, and our phone sales agents are challenging to reach due to the numerous incoming requests. To reduce waiting times at the agency and alleviate phone lines, the company encourages its customers to prioritize online ticket reservations on the website www.air-caledonie.nc.

How to make an online reservation?

To make a reservation, visit the booking section on our website. It is accessible either on the homepage or through the “Book/Manage” tab. You will then need to provide details about your trip: dates, destinations, number and age of passengers, etc. Our website will then display available flights on the dates you have chosen. Depending on your destination, one or more flights will be proposed. You can choose the fare class that suits you and proceed to payment via a secure payment module. You will then receive the ticket issuance confirmation by email.

As a reminder, holders of the Transport Card can also make their reservations online using their travel credits.

I want to make a reservation.

Boutique en ligne - Air Calédonie

For Christmas , think of Air Calédonie’s shop !

Posted on | by editeur aircal

The holidays are just around the corner: it’s time to think about gifts. The company offers you beautiful gifts to give (to yourself)!

Make your selection of Air Calédonie items.

Extend the experience and take with you a souvenir of your trip in the company’s colors. Sunglasses, bags, airplane models, keychains, or microfiber towels for the more athletic… All that’s left is for you to choose!

Discover the featured item: the luggage scale!

Simple and practical, you can take this analog luggage scale on all your adventures. Pull the handle, hang your luggage on the hook, and check its weight. Equipped with a retractable measuring tape, it will also allow you to check the dimensions of your luggage.

Good to know: order with Click & Collect

This new feature allows you to order your items directly from our website. Choose your items, pay securely online, and pick up your purchases at the Air Calédonie Pacific Plaza agency 24 hours after your order.