Your trip is compromised and you wish to modify your reservation or request reimbursement for your file? We invite you to complete the form below depending on your situation. Our teams will do everything possible to process your request as quickly as possible.

Name*

First name(s)*

Phone*

E-mail*

Reservation number (6 characters)*

I would like to postpone my tripI would like to cancel my tripI would like to request a refund

I need to reach my destination as soon as possible and would like to be placed on the first available flightI would like to postpone my trip to a later date

One wayRound trip

Desired report date - indicate the day of departure (within 1 year maximum)*

Desired report date - indicate the day of departure (within 1 year maximum)* Desired report date - indicate the day of return (within 1 year maximum)*

Please note: unless exceptional commercial conditions apply, refunds in cash are processed according to the fare conditions of the purchased ticket. Therefore, penalty fees may apply. Refund in the form of a voucherRefund in cash

This voucher is valid for 1 year. However, the trip itself can be scheduled beyond its expiration date. You may also transfer it to another person and/or use it for a different destination. You can book your tickets using this voucher at any of our physical points of sale, via our phone sales service, or on our website.

Relevé d'Identité Bancaire (PDF, PNG ou JPEG - 1M maxi)*

I accept the privacy policy*

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