Category: Backstage

Trail Air Calédonie de Lifou: Registration is now open!

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See you on September 26 for the very first edition of the Trail Air Calédonie de Lifou!

The Trail Air Calédonie de Lifou is bringing its running shoes to the Hnathalo tribe for an inaugural event that promises to be both challenging and friendly.

On September 26, 2026, runners, families and nature lovers are invited to experience a new adventure in the heart of Lifou, as part of the Fête de la Patate, taking place from September 25 to 27.

Three courses for all levels

Whether you are an experienced trail runner, a casual runner or simply looking for a challenge to enjoy with your family, there is a course for everyone:

  • Le Grand Raid, for the most experienced runners and challenge seekers;
  • Le Mini Raid, for those looking to push themselves while enjoying Lifou’s beautiful landscapes;
  • Le Parcours Familial, for a fun sporting experience to share with the whole family.

Beyond the race itself, the Trail Air Calédonie de Lifou is a great opportunity to enjoy a festive and friendly weekend while discovering the island.

Enjoy 15% off your flights

To help participants travel to Lifou, Air Calédonie is offering registered trail participants 15% off return flights, excluding taxes and service fees, subject to conditions.

With flights to Lifou in high demand since services resumed, don’t wait to book your trip to secure the best availability and make the most of your discount.

👉 Registration is now open!

Find all the information about the courses, registration process and participation requirements on our partner Challenge Organisation’s website:
Challenge Organisation

Ready to take on the challenge? Book your flights as soon as possible, get your running shoes ready, and see you in Lifou on September 26 for the very first Trail Air Calédonie!

Transfer of operations to La Tontouta: everything you need to know

Posted on | by editeur aircal

From March 2, 2026, Air Calédonie will transfer all of its operations from Magenta Airport to La Tontouta International Airport. This change marks a new stage in the airline’s organizational structure and aims to provide passengers with a modern and functional airport environment.
La Tontouta Airport offers travelers suitable facilities, including a spacious arrivals hall, free Wi-Fi access, and several dining options designed to enhance the comfort of airport users.

Check-in: Adjusted Time
As part of this new arrangement, the Check-in Deadline (CDH) is changing to 45 minutes before flight departure (up from 40 minutes). Passengers are strongly encouraged to check in online to expedite their journey through the airport and reduce waiting times at the check-in counter.

Baggage: Be mindful of acceptance conditions
The baggage allowance rules remain unchanged: depending on the fare conditions of the ticket, passengers are entitled to one piece of checked baggage (12 kg or 23 kg). Customers wishing to carry more baggage than included in the allowance can purchase the “additional baggage” option, available for purchase up to 4 hours before departure, either online or through our agents at 25 21 77.

HOWEVER, due to the automated baggage handling equipment at La Tontouta Airport, baggage must be properly closed and have no visible straps. Therefore, shopping bags, soft bags with loose straps, or any item extending beyond the conveyor belts will not be accepted at check-in.

More information on checked baggage is available here.

How to get to La Tontouta Airport?

Find all the information you need to get to La Tontouta Airport on the CCI website.

New: The Tontouta Express (TEX) shuttle offers you the possibility of reaching the airport for 500 XPF per person, per trip. This service covers all domestic flight schedules, with stops in Nouméa (CHT), Dumbéa (Koutio), Païta (Arènes du Sud), and the terminal. A convenient solution for stress-free travel.

Freight: Service maintained at Magenta and new organization
Parcel drop-off and pick-up continue to be handled at Magenta, with daily transport to La Tontouta. Magenta’s freight service hours have been adjusted from Monday to Saturday:

– Package drop-off: 7:00 AM – 11:00 AM
– Package collection: 3:00 PM – 6:00 PM

For your information:
For a flight scheduled for 4:40 PM, packages can be dropped off the same morning, until 11:00 AM.
For a flight at 10:20 AM, packages must be dropped off no later than 11:00 AM the day before.
For unreserved shipments, drop-offs are still possible during opening hours, subject to flight availability.

It is also important to note that the company no longer has a cold storage facility. Maintaining the temperature of fresh products or coolers is now the responsibility of the sender.

The company thanks its customers for their continued trust during this transition. All the conditions are in place to ensure that this transition takes place in the best possible conditions, with the aim of offering an optimized experience and enhanced service for the benefit of all passengers.

Transfert effectif des opérations à La Tontouta le 2 mars 2026

All Air Calédonie flights will depart from Nouméa – La Tontouta Airport starting March 2, 2026.

Posted on | by editeur aircal

Update January 30, 2026: The Government of New Caledonia has published a press release detailing the transportation solution implemented to facilitate passenger access to La Tontouta Airport. For more information, please also consult the official FAQ regarding the transfer of operations from Magenta to La Tontouta.

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November 27, 2025: The Government of New Caledonia announced the effective transfer of Air Calédonie operations to Nouméa – La Tontouta Airport starting March 2, 2026.

For several months, the Air Calédonie teams have been fully mobilized to prepare for this major project. This collaborative effort, conducted in coordination with the authorities and institutional partners, has allowed us to anticipate the technical, operational, and logistical aspects essential to the success of this transition. Thanks to this rigorous preparation, Air Calédonie is ready to welcome its passengers and operate its flights from La Tontouta Airport under optimal conditions.

As part of the final adjustments related to this relocation, some operational adaptations are still being finalized. Air Calédonie, the authorities, institutional partners, and all stakeholders at the airport will soon provide detailed information on the various developments related to this move. Customers affected by a flight change will be notified directly by SMS or email, using the contact information provided when making their reservation. In the event of a postponement or refund, they will benefit from an appropriate commercial policy.

Air Calédonie thanks all its passengers for their trust and understanding during this transition period.

Transfer of Operations to La Tontouta – Flights Now Available for Booking

Posted on | by editeur aircal

The Government of New Caledonia has announced the effective date for the transfer of all Air Calédonie operations to La Tontouta International Airport, starting March 2, 2026. This transfer represents a strategic milestone for the development of domestic and international air transport, offering passengers an enhanced travel experience, improved connectivity with international flights, and modernized infrastructure to serve New Caledonia.

For several months, Air Calédonie has been actively preparing for this transition to ensure its success. The company is pleased to announce that the entire flight schedule is now open for booking until October 24, 2026.

Air Calédonie clarifies that until the effective transfer date of March 2, 2026, domestic flights will continue to operate from Magenta Airport.

For passengers who have already booked travel for a departure/arrival that will ultimately take place at La Tontouta:

  • Automatic Rebooking: Tickets have been automatically modified at no additional cost to the nearest available flight to the original booking. An email and SMS notification has been sent to each affected customer. If the new flight time is inconvenient, special commercial arrangements are available to facilitate modifications or refunds under certain conditions.

  • Note on Changes: If a customer subsequently wishes to modify their ticket, a fare adjustment may apply due to differences in taxes between the two airports.

  • Unpaid Reservations: For customers who have made a reservation but not yet completed payment (unissued ticket), a new flight and fare proposal will be sent promptly, along with an updated purchase deadline.

The company encourages all customers to verify and update their contact information to ensure they receive these communications without delay.

Air Calédonie’s commercial teams remain fully committed to addressing any questions and providing the best possible support to customers, whom they thank for their understanding.

Finally, the company reminds customers that the Government of New Caledonia has created an information page with all the details related to the transfer. Customers are invited to consult it for any additional questions: 👉 Government Information Page: Magenta to La Tontouta Transfer

From March 2, 2026: all flights will operate from La Tontouta Airport

Posted on | by editeur aircal

The Government of New Caledonia has announced the effective transfer of Air Calédonie’s operations to Nouméa – La Tontouta Airport starting March 2, 2026.

For several months, Air Calédonie teams have been fully committed to preparing for this major project. This collective effort, carried out in coordination with authorities and institutional partners, has enabled us to anticipate the technical, operational, and logistical aspects essential for the success of this transition. Thanks to this rigorous preparation, Air Calédonie is ready to welcome its passengers and operate its flights from La Tontouta under the best possible conditions.

As part of the final adjustments related to this relocation, some operational adaptations are still being finalized. Air Calédonie, along with the authorities, institutional partners, and all stakeholders at the airport, will soon provide detailed communication regarding the various changes associated with this move. Passengers affected by flight changes will be directly notified via SMS or email, based on the contact details provided during their booking. In the event of a rescheduling or refund, they will benefit from an adapted commercial policy.

Air Calédonie thanks all its passengers for their trust and understanding during this transition period.

Transfer of Operations to La Tontouta: An Adapted Commercial Policy

Posted on | by editeur aircal

The government of New Caledonia has announced its decision to transfer Air-Calédonie’s domestic activities from Magenta Airport to La Tontouta (international airport). Although the date is not yet known, the company is actively preparing and aims to reassure its customers.

For now, a flight schedule is on sale departing from Magenta Airport. If, by the time of your trip, the departure is finally to take place at La Tontouta, our teams will ensure to offer you an equivalent flight from the international airport.

Thus, already paid reservations (issued tickets) will be automatically modified without additional cost to the flight closest to your initial reservation. An email and SMS message will be sent to inform you of this change. If this new arrangement does not suit you, special commercial instructions will be offered to facilitate a modification or refund under certain conditions. However, be aware that if you wish to modify your ticket after this step, it will result in a fare adjustment, notably due to different taxes between the two airports.

For those who have only made a reservation without having completed the payment (unissued ticket), a new flight and fare proposal will be sent to you with an updated purchase deadline.

We encourage our customers to verify and update their contact information to receive these communications under the best conditions. Our sales teams are at your disposal via the contact form or by email at vente@air-caledonie.nc to answer all your questions.

The company thanks its customers for their trust and understanding.

Transfert à la Tontouta - Air Calédonie

Project to Transfer Air Calédonie’s Operations to Tontouta

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The Government of New Caledonia announced via a press release in June the formation of a working group, under its authority, dedicated to the project of relocating Air Calédonie’s operations to La Tontouta Airport. Composed of representatives from institutions, company management, social partners, and technical experts, this group is tasked with collectively assessing the feasibility of the project, identifying its impacts, and defining possible implementation scenarios. The aim is to develop clear pathways for implementation before the end of 2025.

In this context, the airline’s teams are actively contributing to the preparation of this major relocation and are working to define the most appropriate processes for a smooth customer experience. Once the exact transfer date is set and officially announced by the government, the airline will roll out a more specific communication plan to inform its customers.

As of now, a flight schedule to and from Magenta is available for booking through February 15, 2025. When Air Calédonie launches the new schedule for flights to and from La Tontouta, customers who have already purchased or reserved tickets will be offered a new flight.

The airline thanks its customers for their trust and understanding.

Flight Cancellation until February 7th

Posted on | by editeur aircal

[Updated on February 4]

Due to ongoing technical issues and despite the efforts of our teams, the airline is forced to cancel its flights on February 6 and 7.

Passengers are notified by SMS or email based on the contact details provided at the time of booking, but they are not automatically rebooked.

Affected passengers must communicate their choice of adjustment as soon as possible—particularly those wishing to be rebooked on the next available flight, whose requests will be prioritized.

To do so, the airline invites its customers to fill out the dedicated form available here.

Only one form per booking reference is required, so there is no need to follow up with our teams.

Our teams are making every effort to process requests quickly; however, due to the high volume of inquiries, processing delays are to be expected.

The airline is doing everything possible to minimize the inconvenience caused by this situation and thanks its passengers for their understanding.

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Due to technical issues combined with unfavorable weather conditions, the airline is forced to cancel all flights until February 5th included.

Aware of the difficulties this situation may cause, the airline invites its passengers to complete an online form to quickly specify their travel needs. This will help prioritize passenger rescheduling when flights resume, which our teams are actively working on. A maritime alternative is not possible, as the Betico ferry has also canceled its services due to strong swells.

Information for Passengers:

  • Affected passengers will be notified via SMS or email, according to the contact details provided at the time of booking.
  • There is no need to go to the airport in hopes of being placed on standby.
  • A new flight schedule will be established as soon as possible to repatriate stranded passengers as quickly as possible.
  • To be rebooked on the first available flight, it is essential to complete the dedicated form (available here). Only requests submitted via this form will be prioritized.
  • Requests can also be made through our agents, but rescheduled flights will be at later dates.

Recommendations:

We encourage those who can to postpone their travel plans whenever possible, except in cases of compelling reasons.

The airline thanks its customers for their understanding. Our teams remain fully committed to managing this exceptional situation, particularly disruptive during this post-holiday travel period.

Flight Cancellation until February 5th

Posted on | by editeur aircal

Due to technical issues combined with unfavorable weather conditions, the airline is forced to cancel all flights until February 5th included.

Aware of the difficulties this situation may cause, the airline invites its passengers to complete an online form to quickly specify their travel needs. This will help prioritize passenger rescheduling when flights resume, which our teams are actively working on. A maritime alternative is not possible, as the Betico ferry has also canceled its services due to strong swells.

Information for Passengers:

  • Affected passengers will be notified via SMS or email, according to the contact details provided at the time of booking.
  • There is no need to go to the airport in hopes of being placed on standby.
  • A new flight schedule will be established as soon as possible to repatriate stranded passengers as quickly as possible.
  • To be rebooked on the first available flight, it is essential to complete the dedicated form (available here). Only requests submitted via this form will be prioritized.
  • Requests can also be made through our agents, but rescheduled flights will be at later dates.

Recommendations:

We encourage those who can to postpone their travel plans whenever possible, except in cases of compelling reasons.

The airline thanks its customers for their understanding. Our teams remain fully committed to managing this exceptional situation, particularly disruptive during this post-holiday travel period.

Happy New Year 2025 !

Posted on | by editeur aircal
Best Wishes for the New Year

Air Calédonie extends its warmest wishes for the new year. As we look forward to 2025, a fresh breeze of renewal is sweeping through Air Calédonie: transformation of the company, modernization, and enhancement of our services to better meet your expectations and take you to new horizons.

May this new year be filled with extraordinary adventures, memorable discoveries, and precious moments shared with your loved ones.

Thank you for continuing to travel with us.

70 Years by Your Side

On December 9, 1954, a group of passionate individuals gave birth to what would become much more than an airline: a true connection between the islands of New Caledonia, recently strengthened by opening up to our Pacific neighbors, such as Vanuatu.

As we celebrate these 70 years, we reflect with gratitude on the journey we’ve taken and the trust you place in us every day. Your loyalty and attachment to Air Calédonie inspire us to go ever further.