Category: Live

Flights from December 28th to December 31st: Suspension of waitlists

Posted on | by editeur aircal

We wish a safe journey to all those who have planned to travel with us to end the year on a good note. In this particularly busy period, many flights are fully booked, and the weather conditions (wind and heat) may potentially be unfavorable.

Therefore, in order to streamline the passenger experience, the airline is suspending waitlists on all flights departing from Nouméa until December 31st. If you do not have a confirmed reservation, you will not be able to board these flights.

Happy holidays to all!

Early Closure of Airport Services – Flight Schedule Modification

Posted on | by editeur aircal

The airport services at Magenta Airport will exceptionally close earlier this Friday, December 15. The company is making every effort to minimize the consequences of this early closure, but some changes to the flight schedule are to be expected.

Affected passengers will be notified via SMS and/or email based on the contact information provided during the reservation.

The company appreciates its customers’ understanding.

Cancellation of flights to Lifou – Wednesday, November 22nd.

Posted on | by editeur aircal

The operating conditions at Wanaham Aerodrome compel the airline to cancel the scheduled flights to and from Lifou on Wednesday, November 22nd.

The affected flights are as follows:

  • TY201 departing from Nouméa to Lifou, scheduled departure at 06:10
  • TY202 departing from Lifou to Nouméa, scheduled departure at 07:20
  • TY203 departing from Nouméa to Lifou, scheduled departure at 09:30
  • TY204 departing from Lifou to Nouméa, scheduled departure at 10:40
  • TY205 departing from Nouméa to Lifou, scheduled departure at 11:10
  • TY206 departing from Lifou to Nouméa, scheduled departure at 12:20
  • TY211 departing from Nouméa to Lifou, scheduled departure at 12:40
  • TY212 departing from Lifou to Nouméa, scheduled departure at 13:50
  • TY217 departing from Nouméa to Lifou, scheduled departure at 14:30
  • TY218 departing from Lifou to Nouméa, scheduled departure at 15:40
  • TY215 departing from Nouméa to Lifou, scheduled departure at 18:00
  • TY216 departing from Lifou to Nouméa, scheduled departure at 19:10

Passengers affected will be notified by SMS or email based on the contact information provided at the time of booking and will be rebooked on the earliest available flights.

The airline appreciates its customers for their patience and understanding.

Annulation de vols pour Lifou - mardi 21 novembre

Lifou – Flight Cancellations Tuesday, October 21th

Posted on | by editeur aircal

The company confirms that all flights to and from Lifou on Tuesday, November 21, cannot be operated.

The affected flights are as follows:

  • TY201 departing from Noumea to Lifou, scheduled departure at 06:10
  • TY202 departing from Lifou to Noumea, scheduled departure at 07:20
  • TY205 departing from Noumea to Lifou, scheduled departure at 11:10
  • TY206 departing from Lifou to Noumea, scheduled departure at 12:20
  • TY211 departing from Noumea to Lifou, scheduled departure at 12:40
  • TY212 departing from Lifou to Noumea, scheduled departure at 13:50
  • TY215 departing from Noumea to Lifou, scheduled departure at 18:10
  • TY216 departing from Lifou to Noumea, scheduled departure at 19:20

Affected passengers have been notified by SMS or email based on the contact information provided at the time of booking. They are encouraged to contact our sales teams by phone (+687 25 21 77), email (vente@air-caledonie.nc), or in person at our offices and ticket counters to be transferred to the earliest available flights or to modify their reservation if they wish to do so.

The company appreciates the patience and understanding of its customers.

Lifou – Possibility of blockage, November 21th

Posted on | by editeur aircal

The airline has been informed of possible blockages on Tuesday, November 21st, at Lifou Airport.

At this stage all flights are maintained (pending confirmation of the situation by the competent authorities) but customers are advised to make arrangements if flights must be cancelled.

In case of cancellations, facilities will be offered to allow affected passengers to reschedule their trip or obtain a refund. Procedures can be completed by phone at 25 21 77, by email at vente@air-caledonie.nc, or directly in sales agencies.

The airline regrets this situation beyond its control and thanks its customers for their understanding

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Unfavourable weather conditions

Posted on | by editeur aircal

Given the Lola weather phenomenon currently underway throughout the territory, heavy rains and strong winds are expected until mid-day tomorrow, Friday, October 27.

In order to guarantee the safety of passengers and their crews, the company is forced to cancel all flights scheduled this afternoon.

Depending on the evolution of the phenomenon of changes in the flight schedule of tomorrow are also to be expected (cancellations and/ or delays).

The company thanks its customers for their understanding.

Wé Agency Closure: Please Prioritize Online or Phone Reservations!

Posted on | by editeur aircal

Following the fire on Thursday, October 5th, the Air Calédonie agency in Wé (Lifou) is unfortunately no longer able to serve the public. The company is actively working to find a permanent solution to once again accommodate its clients from Lifou for all their travel needs, and this, under the best possible conditions.

While waiting for this, and to limit congestion at the Wanaham Airport ticket counter, the company encourages its clients to prioritize online reservations on the website https://www.air-caledonie.nc/ or to contact their agents by phone at 25.21.77. As a reminder, the phone sales service is available continuously from Monday to Friday from 7:30 AM to 6:00 PM, and on Saturdays from 7:30 AM to 4:30 PM.

Isle of Pines – Flights cancellation on October 7th

Posted on | by editeur aircal

The operating conditions at Isle of Pines airport once again compel the company to cancel the flights scheduled for this destination on the morning of Saturday, October 7th.

These cancellations affect flights TY401, TY402, TY403, and TY404.

Affected passengers will be notified via SMS or email using the contact information provided during the reservation and will be rebooked on the earliest available flights.

The company thanks its customers for their patience and understanding.

Flight schedule Friday, October 6th

Posted on | by editeur aircal

The operating conditions at Lifou aerodrome allow the company to gradually resume its flight program for this stopover on Friday, October 6th. The first departure from Nouméa – Magenta to Lifou is scheduled for 11:50 this morning. Therefore, the flights initially scheduled for this afternoon are maintained at their scheduled times.

However, the operating conditions at Isle of Pines aerodrome do not allow the company to operate the planned rotations for today. All flights to and from Isle of Pines for the day are thus canceled.

During this school holiday period and in order to limit crowds at our sales points, the company encourages its customers to prioritize online reservations at www.air-caledonie.nc or by phone at 25.21.77. Customers without a confirmed reservation will not be able to be listed on standby for the coming days.

The company thanks its customers for their patience and understanding.

Flight Schedule – October 6th

Posted on | by editeur aircal

The operating conditions at Isle of Pines and Lifou airports compel the company to cancel the flights scheduled for both destinations on Friday, October 6th, until noon.
As a result, these cancellations affect flights TY201, TY202, TY401, TY402, TY403, and TY404.

Affected passengers will be notified via SMS or email using the contact information provided during the reservation process and will be rebooked on the earliest available flights.

The company thanks its customers for their patience and understanding.