Alerte
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News

Gradual Resumption of Operations: Sales Reopening and Requests Regularization
4 June 2024

The airline has created new flights for its gradual resumption until June 23rd: initially scheduled flights have been canceled and the affected passengers have been informed. Thus, a new flight schedule is available for booking on our website and those who had their reservations canceled should contact our teams.

However, given the still challenging situation, this organization works with drastically reduced staff, and we encourage our clients to carry out their procedures online so that they can be processed as efficiently as possible.

Our teams are mobilized to respond to various requests as best as they can:

  • All clients affected by cancellations during this period are invited to fill out the regularization form (priority will be given to transfers requests on first available flights).
  • Ticket reservations related to the new flight schedule are available online.
  • The call center is accessible by phone again (8 AM – 3 PM) with significant handling delays.

We also remind Lifou residents that the Wé sales agency is open from Monday to Friday from 8 AM to 12 PM.

Payment by credit card only.

The airline thanks its clients for their patience and understanding.