Tag: EN

Due to the planned closure of Lifou-Wanaham Airport, the company is forced to cancel all its flights for the stopover on Wednesday, September 21.

Passengers affected by the cancellation of their flight(s), regardless of the fare class of the tickets purchased, can reschedule their tickets without penalty fees until December 31, 2023, if they are booked in the same fare class as originally reserved.

The company regrets this situation, which is beyond its control, and thanks its passengers for their understanding.

[Article update as of 09/18]

Due to anticipated airport closures at Lifou-Wanaham and Ile des Pins, the airline is compelled to cancel all its flights to these two destinations on Tuesday, September 19th, and Wednesday, September 20th.

Passengers affected by the cancellation of their flight(s) can, regardless of the fare class of their tickets, reschedule their tickets without penalty fees until December 31, 2023, if they are booked within the same fare category as originally reserved.

The airline regrets this situation, which is beyond its control, and thanks its passengers for their understanding.

For operational reasons preventing the operation of the Isle of Pines airport, the airline is compelled to cancel its scheduled flights to and from the layover on Monday, September 18th. The following flights are affected:

• TY401 to Isle of Pines departing from Nouméa-Magenta at 08:40
• TY402 to Nouméa departing from Isle of Pines at 09:40
• TY403 to Isle of Pines departing from Nouméa-Magenta at 09:30
• TY404 to Nouméa-Magenta departing from Isle of Pines at 10:30

  Passengers affected by the cancellation of their flight(s) can, regardless of the ticket class purchased:

• reschedule their tickets with no penalty fees until December 31, 2023, if booked in the same fare category as originally reserved;
• request a refund of their tickets with no penalty fees (excluding non-refundable service fees).

The airline is making every effort to minimize the inconvenience caused by this situation beyond its control and thanks its passengers for their understanding.

Despite unfavorable weather conditions, the airline is making every effort to ensure as many flights as possible operate according to the schedule. Passenger and staff safety remains our top priority, and delays or cancellations may be necessary depending on the evolving situation.

In the event of a cancellation, our customers will be notified via SMS or email, and transfer options will be offered for the next available flights. Tickets can also be rescheduled without any penalty within the same fare category originally booked. The airline appreciates the understanding of its customers.

On this first Thursday of April, Maré is in the spotlight for Happy Thursday!

On Thursday, April 6, book your discounted tickets and fly to Maré!

Take advantage of April’s Happy Thursday and discover Maré! You won’t have a better opportunity to visit the wildest of the Loyalty Islands. Book your tickets on April 6 and travel between April 17 and May 31, 2023. For the occasion, the company is offering an unbeatable fare: 13,400F* round trip. Don’t wait! The offer will only be valid for 24 hours and the best dates will be taken by storm in the first hours after the offer is published.

*Promotional offer sold exclusively on Thursday, April 6, 2023. Round trip fare per adult – 1 night minimum, 21-day maximum – Immediate payment – Non-refundable – Non-modifiable – Non-combinable with another fare – Subject to availability during the indicated period – Including taxes but excluding service fees.

Listen to Maré, the island that speaks to your heart.

Thanks to this Happy Thursday, embark on a journey to Maré. This island retains its reputation as the wildest and most secret of the three Loyalty Islands. However, Maré is full of treasures to discover. You will undoubtedly appreciate the authenticity of this island and grasp the deep connection the Maréans have with nature. You will make amazing discoveries and appreciate the richness of the Nengone country’s landscapes. Among the must-sees are the Shabadran Bay, which can be explored on foot, the Warrior’s Leap, the Bone Hole, or the Natural Aquarium where you can observe the island’s rich marine fauna.

What are you waiting for?

I’m booking my tickets!

Due to a blockade implemented at Maré aerodrome, the airline is compelled to cancel its scheduled flights to and from the layover destination. The following flights are affected:

• TY107, bound for Maré departing from Nouméa-Magenta at 06:30
• TY108, bound for Nouméa-Magenta departing from Maré at 07:40
• TY117, bound for Maré departing from Nouméa-Magenta at 18:30
• TY118, bound for Nouméa-Magenta departing from Maré at 19:40

Affected passengers will be notified via SMS or email using the contact details provided during reservation.

The airline is making every effort to minimize the inconveniences caused by this situation beyond its control and thanks its passengers for their understanding.

As the operational conditions have been met, the airline has introduced 4 new rotations to Isle of Pines spread between Saturday, August 19th and Sunday, August 20th:

On Saturday, August 19th:

• Flight TY 1421 to Isle of Pines, scheduled departure at 8:40
• Flight TY 1422 from Isle of Pines to Nouméa, scheduled departure at 9:40

On Sunday, August 20th:

• Flight TY 1421 to Isle of Pines, scheduled departure at 14:00
• Flight TY 1422 from Isle of Pines to Nouméa, scheduled departure at 15:00
• Flight TY 1423 to Isle of Pines, scheduled departure at 16:10
• Flight TY 1424 from Isle of Pines to Nouméa, scheduled departure at 17:10
• Flight TY 1425 to Isle of Pines, scheduled departure at 18:40
• Flight TY 1426 from Isle of Pines to Nouméa, scheduled departure at 19:40

The airline’s teams are ready to guide customers towards these flights, which are now open for booking. Reservations can be made through the airline’s website or with their sales agents (by phone at 25 21 77 and at agencies and ticket counters).

The manager of the Isle of Pines airport has just notified the partial closure of the facility until August 20th inclusive. As a result, the company is obliged to cancel all its flights to this destination during this period.

All passengers affected by these cancellations are being informed directly and can request refunds or ticket rescheduling through our teams. More information available here.

The company regrets this situation beyond its control and thanks its customers for their kindness and understanding.