With the airport of the Isle of Pines once again operational this morning, the company is making every effort to resume its regular flights.
Passengers who already have their confirmed reservations will be given priority for travel, and the available seats are now open for booking.
The company is delighted to be able to serve the Isle of Pines again and thanks its passengers for their understanding.
On Saturday, August 12th, the South Province will charter the Betico for a passenger rerouting rotation for those stranded on the Isle of Pines.
Passengers affected by flight cancellations are requested to visit the Betico office, located at the Tourism Office in Kuto Bay, to register on the passenger list and to receive travel information.
Passengers whose flights to Isle of Pines have been canceled and who are stuck in Nouméa are asked to report to the Nouméa maritime station before 11 a.m. on Saturday, August 12th, to register on the passenger list and to receive travel information.
Since Monday, August 7th, the company has been forced to cancel its flights to the Isle of Pines due to a protest movement that is preventing the operation of the aerodrome. The airport blockade is still ongoing, and Air Calédonie is not allowed to operate its flights.
Passengers affected by the cancellation of their flight(s), regardless of the fare class of their purchased tickets, can:
Passengers booked on our flights to the Isle of Pines until August 21th can request an early rescheduling of their trip without penalty fees until November 30th, 2023, if booked within the same fare category as originally reserved.
These modification requests can be made via email (vente@air-caledonie.nc), by phone with our agents (+687 252 177), or at the Plaza agency (Vallée du Tir – Nouméa). For refund requests, a dedicated form is also available on our website.
The company is making every effort to minimize the inconveniences caused by this situation beyond its control and thanks its passengers for their understanding.
Due to the continuation of the blockade at the Isle of Pines aerodrome, the airline is compelled to cancel the flights scheduled for the morning of Thursday, August 10th:
Affected passengers will be notified via SMS or email using the contact information provided during booking.
The company appreciates its customers’ understanding.
This year, the Loyalty Islands Air Calédonie Triathlon will take place in Lifou on Saturday, November 4th, and registrations are already open!
In partnership with Challenge Organisation and the Drehu Triathlon association, the 2023 edition of this sports event guarantees unforgettable moments, combining swimming in the crystal-clear waters of the lagoon, running on the white sand, and cycling along the cliffs of Lifou. The course will truly amaze you!
Triathlon participants ready to take on the challenge will start from Luengöni Beach, with three race formats. The XS format features 375m of swimming, 10km of cycling, and 2.5km of running. The S format includes a 750-meter swim, a 20-kilometer bike ride, and a 5-kilometer run. For more experienced athletes, the M course offers a 1.5-kilometer swim, 40 kilometers of cycling, and a 10-kilometer run. Our young athletes aged 6 to 13 will also compete on age-appropriate courses.
Both young and old can enjoy a weekend filled with emotions at the Luengöni tribe. After the competition, the entire family is invited to join the beach festival. This event, organized by the Islands Province, will allow you to discover Lifou and its craftsmanship. Enjoy musical entertainment, take part in guided tours, explore local products, and savor the cuisine from the onsite food stalls.
Air Calédonie is pleased to offer you a 15% discount on round-trip tickets to Lifou. To avail this offer, once you have completed your registration, the organizing team at Challenge Organisation will provide you with a discount code to use when booking your tickets. You can reserve your flight tickets directly through our team at the following email address: vente@air-caledonie.nc, by presenting your registration confirmation and promo code.
The ball is in your court!
Update – 09/08/2023 at 1:30 PM:
The company is also compelled to cancel the following flights:
……………………………………………………………………………………………………….
As the situation has not changed and the aerodrome remains blocked, the company is obliged to cancel the flights scheduled for the morning of Wednesday, August 9th:
Affected passengers will be notified by SMS or email based on the contact information provided during reservation.
The company appreciates its customers’ understanding.
Update – 08/08/2023 at 1:30 PM:
The company is also compelled to cancel the following flights:
……………………………………………………………………………………………………….
As the situation has not evolved, the company is obliged to cancel the flights scheduled for the morning of Tuesday, August 8th:
TY401, bound for the Isle of Pines departing from Magenta at 8:40 AM TY402, bound for Magenta departing from the Isle of Pines at 9:40 AM TY1423, bound for the Isle of Pines departing from Magenta at 9:40 AM TY1424, bound for Magenta departing from the Isle of Pines at 10:40 AM
Affected passengers will be notified via SMS or email using the contact details provided during the reservation.
The company appreciates its customers’ understanding.
As the situation has not changed (Ile des Pins’ airport is still blocked), the company is forced to cancel the flights scheduled for the morning of Tuesday, August 8th as follow:
TY401, to Ile des Pins from Magenta – departure scheduled at 8.40 am
TY402, to Magenta from Ile des Pins- departure schedulded at 9.40 am
TY 1423 to Ile des Pins from Magenta – departure scheduled at 9.40 am
TY1424, to Magenta from Ile des Pins- departure schedulded at 10.40 am
All affected passengers will be notified via SMS or email using the contact details provided at the time of booking.
The company thanks its passengers for their understanding and apolozises for the inconvenience caused by this situation beyond its control.
Due to a blockading at Ile des Pins’ aerodrome, the company is forced to cancel the following flights to and from this stopover:
TY401, to Ile des Pins from Magenta – departure scheduled at 8.40 am
TY402, to Magenta from Ile des Pins- departure scheduldes at 9.40 am
TY 403 to Ile des Pins from Magenta – departure scheduled at 9.30 am
TY404, to Magenta from Ile des Pins- departure scheduldes at 10.30 am
All affected passengers will be notified via SMS or email using the contact details provided at the time of booking.
The company thanks its passengers for their understanding and apolozises for the inconvenience caused by this situation beyond its control.
We wish a safe journey to all those who have planned to give wings to their desires on our routes!
To meet the high demand, the company has added a maximum number of additional flights at the beginning of the vacation period and to different destinations. The majority of our flights from Magenta are fully booked, especially to Loyalty Islands and Isle of Pines during the first days of the holidays.
If you don’t have a confirmed reservation, you won’t be able to board these flights and won’t be put on a waiting list.
We encourage you to quickly book a ticket for the remaining available dates!
Great tip: for your future travels, don’t hesitate to make your reservations well in advance to guarantee your spot and take advantage of Super Loisir fares.
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